Privacy Policy
Cipher Co., Ltd. www.cipher.co.th
Effective Date: 9/22/2025
Cipher Co., Ltd. (“Company”, “we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
1. Information We Collect
1.1 Personal Information You Provide
- Name and surname
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (excluding credit card numbers)
1.2 Information Collected Automatically
- IP address and device information
- Website visit information
- Usage data and purchasing behavior
- Cookies and other tracking technologies
How We Use Your Information
We use your personal information to:
- Process orders and deliver products
- Provide customer service and respond to inquiries
- Improve our website and services
- Send marketing communications and promotions (with consent)
- Comply with legal and regulatory requirements
- Prevent fraud and maintain security
3. Information Sharing
We may share your personal information with:
- Shipping and logistics service providers
- Payment processing services
- Technology and analytics service providers
- Government agencies when required by law
We will never sell or rent your personal information to third parties
4. Data Protection
We implement appropriate security measures to protect your personal information:
- Data encryption during transmission (SSL/TLS)
- Strict access control to data
- Regular data backups
- Employee training on data protection
5. Your Rights
You have the right to:
- Access and request copies of your personal data
- Correct inaccurate or outdated personal information
- Request deletion of your personal data
- Request restriction of data processing
- Withdraw consent previously given
- File complaints with data protection authorities
6. Cookie Policy
Our website uses cookies to:
- Remember your preferences and settings
- Analyze website usage
- Improve user experience
- Display relevant advertisements
You can manage or disable cookies through your browser settings.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide the services you request
- Comply with legal obligations
- Resolve disputes and enforce agreements
User account information: Retained until account deletion
Order information: Retained for 5 years for accounting and tax purposes
8. Policy Updates
We may update this Privacy Policy from time to time. Significant changes will be announced in advance through our website or email.
9. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
อีเมล: [email protected]
Phone: 082-539-5497
Address: Cipher Co., Ltd. 99/103 Nantawan–Suvarnabhumi Village, Ratchathewi, Bang Phli, Samut Prakan 10540