Learn success strategies from leading marketplaces like Lazada, Shopee, and Amazon that Cipher has analyzed to help your business thrive in E-Commerce.

Leading Marketplace Case Studies: Lazada, Shopee & Amazon

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Leading marketplaces like Lazada, Shopee, and Amazon have achieved tremendous success, becoming online selling platforms that have won the hearts of consumers worldwide. This success doesn’t happen by accident but stems from sharp business strategies that Cipher, our Marketplace Marketing service provider, has thoroughly studied and analyzed to help your business achieve similar success on these marketplaces.

What is a Marketplace?

Leading Marketplace - What is a Marketplace?
A marketplace is an online platform for buying and selling goods and services that brings together various sellers in one place. This allows buyers to purchase products from multiple stores in a single location, providing great convenience for shoppers. Additionally, it helps sellers easily reach a large customer base.

What Types of Marketplaces Are There?

Marketplaces are divided into several types, including:

  1. B2C Marketplace – Platforms that connect business sellers directly with consumers, such as Lazada, Shopee, Amazon
  2. B2B Marketplace – Platforms that facilitate buying and selling between businesses, such as Alibaba
  3. C2C Marketplace – Platforms that allow individuals to sell products to each other, such as Etsy, eBay
  4. Service Marketplace – Platforms for buying and selling services, such as Upwork, Fiverr

Differences Between Marketplaces and Traditional E-commerce

Marketplaces and E-commerce are similar in that they are both online sales channels, but what differentiates them is:

  • E-commerce – The website owner sells products directly
  • Marketplace – The website owner acts as an intermediary connecting multiple sellers with buyers, comparable to a large online market

Success Factors of Leading Marketplaces

We’ve conducted in-depth case studies of the three leading marketplaces—Lazada, Shopee, and Amazon—and found they share similar success factors:

Lazada Case Study

  • Creates excellent shopping experiences for customers through search systems, payment methods, and fast delivery
  • Continuous sales promotions such as flash sales, discount coupons, and free shipping offers
  • Interesting marketing campaigns like Lazada 9.9 and Lazada Birthday
  • Extensive expansion of seller networks with support and training to develop quality sellers

Shopee Case Study

  • Uses gamification marketing strategies with games for coupon collection and discount codes, making shopping fun
  • Flash Sale events with numerous discounted products, encouraging purchase decisions through time limitations
  • ShopeePay payment system that’s convenient, fast, and secure
  • Shopee Mall that brings together leading brands in one place, building buyer confidence

Amazon Case Study

  • Establishes excellent service standards including Fulfillment by Amazon (FBA) and Amazon Prime that delivers products within 1-2 days
  • Utilizes Big Data analysis to recommend products that appeal to buyers, creating personalized shopping experiences
  • Creates product review and rating systems for buyers to evaluate products and sellers, increasing credibility
  • Has Amazon Logistics system to deliver products nationwide quickly and on time

Benefits of Selling Products Through Marketplaces

Many wonder whether selling through their own website or through a marketplace is better. In truth, selling on leading marketplaces has advantages that online businesses shouldn’t overlook, both in terms of reaching a wider customer base and lower startup and operational costs. Let’s look at some notable benefits of selling on marketplaces:
Leading Marketplace - Benefits of Selling Products Through Marketplaces

Access to a Massive Customer Base

Leading marketplaces have enormous customer bases visiting daily, giving your products the opportunity to be seen and purchased by many customers. Meanwhile, your own E-commerce site might take years to build such a customer base.

Cost Savings on Website Creation and Marketing

Creating your own E-commerce website, including various systems, marketing, and SEO, all come with high costs. Marketplaces have already prepared these things, so you only need to register as a seller to start selling immediately.

Ready-to-Use Payment and Shipping Systems

Another outstanding benefit of marketplaces is that you don’t need to create your own payment systems or shipping services, as the marketplace has already developed these systems to be efficient and reliable. This allows you to focus entirely on selling your products.

Marketplace Marketing Strategies for Online Sellers

Each leading marketplace has different systems and mechanisms. Therefore, to succeed in Marketplace Marketing, you need to thoroughly understand the working principles, algorithms, and marketing tools of each marketplace, as well as know how to customize your product presentations to appeal to customers. Marketplace Marketing experts like Cipher are ready to consult and strategize for you.

Interested in Online Marketing Services for Marketplaces? Use Cipher Services Today!

Cipher has extensive experience in Marketplace Marketing, helping your business grow steadily on major online selling platforms. We provide consultation from the beginning—product selection, store creation on marketplaces, content design, stock and price management—all the way to advertising and promotion to boost your products’ discovery by target audiences and create continuous sales despite high competition with giant E-Marketplaces. Contact us anytime for free consultation. We’re ready to be your partner in helping your online business succeed on leading marketplaces.

Summary

Leading marketplaces like Lazada, Shopee, and Amazon are online platforms for buying and selling products that have gained the highest popularity. With massive visitor numbers and sky-high sales, many online E-commerce stores have turned to compete on these marketplaces. To succeed, you should find online marketing experts like Cipher as partners to develop marketing strategies and operate systematically, leveraging experience and deep understanding of marketplace mechanisms to help your store have the highest chance of success above other competitors on leading marketplaces.

Frequently Asked Questions About Marketplaces

What Marketplaces are in Thailand?

The most popular marketplaces in Thailand include:

  1. Shopee – The 1 E-Commerce platform in Southeast Asia, where Cipher has special expertise
  2. Lazada – Pioneer of Online Marketplaces in Thailand, featuring LazMall that brings together famous brands in one place
  3. Konvy – An Online Marketplace for beauty products
  4. Chilindo – A platform selling Korean products

What Does Market Place Mean?

Market Place refers to E-Marketplace, which means a large online market platform that serves as an intermediary connecting many buyers and sellers. Buyers benefit from selecting diverse products, comparing prices, and reading product reviews, while sellers benefit from high customer traffic, increasing their chances of making sales.

What is a Marketplace Business?

A marketplace business creates an online market platform to make it easier for buyers and sellers to connect. The platform itself doesn’t sell products but earns revenue from commissions, advertisements, and additional services. Examples of such businesses beyond Shopee and Lazada include service marketplaces like Uber, Airbnb, and Agoda.

Does Selling on Marketplaces Cost Money?

Generally, marketplaces collect commissions from successful sales. Commission rates vary across platforms, and some may have entrance fees. However, if you can sell a large volume of products, the income earned is usually worth the money spent, without having to invest in creating your own website. Nevertheless, achieving high sales might require additional marketing investments such as buying ads on the marketplace, doing SEO, or running promotions. These should be considered as business operating expenses beyond commissions.

Selling products on leading marketplaces isn’t easy. You need knowledge and understanding of their mechanisms, know how to use various marketing tools effectively, and plan your sales systematically. If you want to succeed and compete with numerous other stores, consulting experts like Cipher will help reduce obstacles, save time, and increase your opportunities to generate substantial income on marketplaces.

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