{"id":12413,"date":"2024-10-02T08:50:51","date_gmt":"2024-10-02T01:50:51","guid":{"rendered":"https:\/\/www.cipher.co.th\/blogs\/b2b-ecommerce-business-tools\/"},"modified":"2025-05-29T15:00:25","modified_gmt":"2025-05-29T08:00:25","slug":"b2b-ecommerce-business-tools","status":"publish","type":"post","link":"https:\/\/www.cipher.co.th\/en\/blogs\/b2b-ecommerce-business-tools\/","title":{"rendered":"E-Commerce for B2B: Key tools for business owners"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12413\" class=\"elementor elementor-12413 elementor-6236\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ebb31a e-flex e-con-boxed e-con e-parent\" data-id=\"0ebb31a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e3e006 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"3e3e006\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;headings_by_tags&quot;:[&quot;h1&quot;,&quot;h2&quot;,&quot;h3&quot;,&quot;h4&quot;,&quot;h5&quot;,&quot;h6&quot;],&quot;icon&quot;:{&quot;value&quot;:&quot;far fa-circle&quot;,&quot;library&quot;:&quot;fa-regular&quot;,&quot;rendered_tag&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-far-circle\\&quot; viewBox=\\&quot;0 0 512 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__3e3e006\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__3e3e006\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__3e3e006\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd928bf elementor-widget elementor-widget-heading\" data-id=\"dd928bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>E-Commerce for B2B: Key tools business owners should know<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dad97a0 elementor-widget elementor-widget-text-editor\" data-id=\"dad97a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>E-Commerce is a platform that enhances B2B business efficiency and increases sales opportunities. E-Commerce also facilitates partner interaction, expands customer base, and strengthens business competitiveness. This article explains the importance of E-Commerce for B2B businesses. And the tools that should be available to make <strong>business <\/strong>operations better, and to give examples of business case studies that have been successful with the efficient use of E-Commerce.<\/p><h2 class=\"wp-block-heading\"><strong>The importance of E-Commerce systems for B2B that business owners should not overlook<\/strong><\/h2><figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" class=\"wp-image-6241 aligncenter\" src=\"https:\/\/www.cipher.co.th\/wp-content\/uploads\/2024\/10\/%E0%B9%80%E0%B8%99%E0%B8%B7%E0%B9%89%E0%B8%AD%E0%B8%AB%E0%B8%B2-1-1024x1024.webp\" alt=\"E-Commerce System Priority for B2B\"><figcaption class=\"wp-element-caption\">E-Commerce System Priority for B2B<\/figcaption><\/figure><p>Unlike business-to-consumer B2B, B2B customers tend to be large businesses with large transactions. E-commerce management requires large order complexity, customer management and processing, as well as the ability to customize systems to meet specific customer needs.<\/p><p>E-Commerce for B2B is not only a sales channel but also a tool for managing both procurement control, trade information synchronization and collaboration with partners.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b543352 elementor-widget elementor-widget-image\" data-id=\"b543352\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cipher.co.th\/en\/e-book-consumer-behavior-2025-understanding-digital-age-customers\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"341\" src=\"https:\/\/www.cipher.co.th\/wp-content\/uploads\/2025\/02\/cta-e-book-5-1024x341.webp\" class=\"elementor-animation-shrink attachment-large size-large wp-image-8979\" alt=\"\u0e14\u0e32\u0e27\u0e19\u0e4c\u0e42\u0e2b\u0e25\u0e14 E-Book\" srcset=\"https:\/\/www.cipher.co.th\/wp-content\/uploads\/2025\/02\/cta-e-book-5-1024x341.webp 1024w, https:\/\/www.cipher.co.th\/wp-content\/uploads\/2025\/02\/cta-e-book-5-300x100.webp 300w, https:\/\/www.cipher.co.th\/wp-content\/uploads\/2025\/02\/cta-e-book-5-768x256.webp 768w, https:\/\/www.cipher.co.th\/wp-content\/uploads\/2025\/02\/cta-e-book-5-500x167.webp 500w, https:\/\/www.cipher.co.th\/wp-content\/uploads\/2025\/02\/cta-e-book-5-700x233.webp 700w, https:\/\/www.cipher.co.th\/wp-content\/uploads\/2025\/02\/cta-e-book-5.webp 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17e5a442 e-flex e-con-boxed e-con e-parent\" data-id=\"17e5a442\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c42eb11 elementor-widget elementor-widget-text-editor\" data-id=\"5c42eb11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\"><strong>Important tools that the E-Commerce system for B2B should have<\/strong><\/h2><p>To build an efficient e-commerce system for businesses, B2B has the following key tools:<\/p><figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" class=\"wp-image-6243 aligncenter\" src=\"https:\/\/www.cipher.co.th\/wp-content\/uploads\/2024\/10\/%E0%B9%80%E0%B8%99%E0%B8%B7%E0%B9%89%E0%B8%AD%E0%B8%AB%E0%B8%B2-2-1024x1024.webp\" alt=\"E-Commerce Key Tools for B2B\"><figcaption class=\"wp-element-caption\">E-Commerce Key Tools for B2B<\/figcaption><\/figure><h3 class=\"wp-block-heading\"><strong>1. Customer Relationship Management System (CRM Integration)<\/strong><\/h3><p>B2B requires long-term interaction and communication with customers who do business together. <strong><a href=\"https:\/\/www.cipher.co.th\/en\/blogs\/what-is-crm\/\" data-type=\"link\" data-id=\"https:\/\/www.cipher.co.th\/what-is-crm\/\">Customer Relationship Management (CRM) <\/a><\/strong>is a very important tool, such as HubSpot, a tool that integrates functionality into multiple platforms, not just for managing the enterprise. It also enables businesses to track customer <a title=\"https:\/\/www.cipher.co.th\/crm-email-campaign\/\" href=\"https:\/\/www.cipher.co.th\/en\/crm-email-campaign\/\"><strong>information <\/strong><\/a>such as past transactions, needs and special offers related to each customer. <\/p><h3 class=\"wp-block-heading\"><strong>2. Price and Discount Settings Configuration<\/strong><\/h3><p>B2B businesses tend to have different price ranges. Setting up a customizable pricing system allows businesses to bid or create campaigns exclusively for each customer. For example, in Shopify Plus <strong>systems <\/strong>that can be priced based on membership or number of orders, business owners can adjust their bid according to each business. <strong><a href=\"https:\/\/www.cipher.co.th\/en\/services\/shopify-implement-service\/\" data-type=\"link\" data-id=\"https:\/\/www.cipher.co.th\/services\/shopify-implement-service\/\">Implementation <\/a><\/strong>Service for developing and customizing websites to suit business models.<\/p><h3 class=\"wp-block-heading\"><strong>3. an order management system<\/strong><\/h3><p>B2B businesses often have multiple order approval levels and complex systems, especially for large enterprises. With a large number of product categories, efficient systems to support orders, such as the Shopify Plus platform to manage large e-commerce businesses.<\/p><h3 class=\"wp-block-heading\"><strong>4. API connection for automation<\/strong><\/h3><p>For businesses that need to connect data from external systems, such as ERP (Enterprise Resource Planning) or Inventory Management System, Application Programming Interface (API) is a key tool to automate operations between systems. For example, using Shopify Plus APIs to connect to systems. SAP or Oracle for efficient data management<\/p><h3 class=\"wp-block-heading\"><strong>5. a system of payment and transaction<\/strong><\/h3><p>Payment or transaction is critical for B2B businesses as most customers require different payment conditions and systems. Having a payment system that supports multiple methods such as credit card payments, bank transfers or payment terms will make it easier for customers. The automatic issuance of bills should also be made for the convenience of financial management of both parties.<\/p><h2 class=\"wp-block-heading\"><strong>Why Business Owners Should Have E-Commerce for B2B<\/strong><\/h2><figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" class=\"wp-image-6245 aligncenter\" src=\"https:\/\/www.cipher.co.th\/wp-content\/uploads\/2024\/10\/%E0%B9%80%E0%B8%99%E0%B8%B7%E0%B9%89%E0%B8%AD%E0%B8%AB%E0%B8%B2-3-1024x1024.webp\" alt=\"Why Business Owners Should Have E-Commerce for B2B\"><figcaption class=\"wp-element-caption\">Why Business Owners Should Have E-Commerce for B2B<\/figcaption><\/figure><ul class=\"wp-block-list\"><li><strong>Increase Sales Efficiency:<\/strong> E-Commerce enables business owners to efficiently manage product and service inventory, allowing customers to find and compare products themselves, making the sales process fast and convenient.<\/li><li><strong>Establish customer relationships: <\/strong>E-Commerce enables business owners to create a way to communicate with their customers more closely through features such as chat or email, allowing them to answer questions and solve problems immediately.<\/li><li><strong>Increase Sales: <\/strong>The E-Commerce system allows business owners to reach more customers and provide them with the opportunity to expand their markets and increase sales.<\/li><li><strong>Lower costs: <\/strong>Using an E-Commerce system can help reduce unnecessary operating costs.<\/li><li><strong>Increase reliability:<\/strong> The innovative and easy-to-use E-Commerce system will provide businesses with more professional reliability.<\/li><\/ul><h2 class=\"wp-block-heading\"><strong>Conclusion<\/strong><\/h2><p>E-Commerce for B2B is an important tool for sustainable growth. A good investment in E-Commerce for B2B will help you increase <strong><a href=\"https:\/\/www.cipher.co.th\/choosing-the-right-ecommerce-platform-for-b2b\/\" data-type=\"link\" data-id=\"https:\/\/www.cipher.co.th\/choosing-the-right-ecommerce-platform-for-b2b\/\">productivity<\/a><\/strong>, reduce costs and create customer satisfaction.<\/p><p><strong>If you&#8217;re looking to develop an E-Commerce system for your business, we&#8217;re ready to provide you with comprehensive consulting and services.<\/strong><\/p><figure class=\"wp-block-image aligncenter size-large\"><\/figure>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15fe81c elementor-widget elementor-widget-image\" data-id=\"15fe81c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cipher.co.th\/en\/services\/e-commerce-magento-woocommerce\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"341\" src=\"https:\/\/www.cipher.co.th\/wp-content\/uploads\/2024\/10\/\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23-Magento-WooCommerce-1024x341.webp\" class=\"elementor-animation-shrink attachment-large size-large wp-image-9505\" alt=\"\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23 Magento-WooCommerce\" srcset=\"https:\/\/www.cipher.co.th\/wp-content\/uploads\/2024\/10\/\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23-Magento-WooCommerce-1024x341.webp 1024w, https:\/\/www.cipher.co.th\/wp-content\/uploads\/2024\/10\/\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23-Magento-WooCommerce-300x100.webp 300w, https:\/\/www.cipher.co.th\/wp-content\/uploads\/2024\/10\/\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23-Magento-WooCommerce-768x256.webp 768w, https:\/\/www.cipher.co.th\/wp-content\/uploads\/2024\/10\/\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23-Magento-WooCommerce-500x167.webp 500w, https:\/\/www.cipher.co.th\/wp-content\/uploads\/2024\/10\/\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23-Magento-WooCommerce-700x233.webp 700w, https:\/\/www.cipher.co.th\/wp-content\/uploads\/2024\/10\/\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23-Magento-WooCommerce.webp 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Table of Contents E-Commerce for B2B: Key tools business owners should know E-Commerce is a platform that enhances B2B business [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":6238,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_angie_page":false,"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"page_builder":"","footnotes":""},"categories":[147,160,164,163,151],"tags":[],"class_list":["post-12413","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-en","category-e-commerce-en","category-erp-en","category-marketing-en","category-online-marketing-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cipher.co.th\/en\/wp-json\/wp\/v2\/posts\/12413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cipher.co.th\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cipher.co.th\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cipher.co.th\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cipher.co.th\/en\/wp-json\/wp\/v2\/comments?post=12413"}],"version-history":[{"count":0,"href":"https:\/\/www.cipher.co.th\/en\/wp-json\/wp\/v2\/posts\/12413\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cipher.co.th\/en\/wp-json\/wp\/v2\/media\/6238"}],"wp:attachment":[{"href":"https:\/\/www.cipher.co.th\/en\/wp-json\/wp\/v2\/media?parent=12413"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cipher.co.th\/en\/wp-json\/wp\/v2\/categories?post=12413"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cipher.co.th\/en\/wp-json\/wp\/v2\/tags?post=12413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}